AppState Status Page Status

All Systems Operational

About This Site

IT staff will update this page as soon as we become aware of any widespread outages.

Adobe Creative Cloud Operational

Appalachian Technology Service Desk Operational

AppState Careers Site (PeopleAdmin) Operational

APortfolio Operational

AsULearn Operational

Authentication Operational

Active Directory Operational

App State Single Sign On (Shibboleth) Operational

Duo Authentication Operational

Banner Services Operational

Banner Operational

Banner Web Self Service Operational

WebFocus Operational

Google Services Operational

Gmail Operational

Google Chat Operational

Google Drive Operational

Google Calendar Operational

Google Workspace Operational

Campus Printing Operational

DegreeWorks Operational

Drupal Operational

Networking Operational

Wireless Operational

Cisco Secure Client AnyConnecty VPN Operational

General Networking Operational

Online Computer Labs (uDesk) Operational

Other Services Operational

Password Manager Operational

Phone Services Operational

Security Event Operational

TimeClock Plus Operational

YoMart Operational

Zoom Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 22, 2025

No incidents reported today.

Oct 21, 2025

Amazon Web Services (AWS)

Resolved - This incident has been resolved.
Oct 21, 09:14 EDT

Monitoring - ITS is closely monitoring an Amazon Web Services Outage in the US-EAST-1 region. These problems are impacting multiple services that depend on AWS infrastructure. For real time updates on this situation please refer to the AWS Health Dashboard: https://health.aws.amazon.com/health/status
Oct 20, 12:07 EDT

JAGGAER (YoMart) Performance Issues

Resolved - This incident has been resolved.
Oct 21, 09:13 EDT

Update - Update from JAGGEAR support Mon, Oct 20, 2025 at 1:32 PM:

JAGGAER is actively monitoring the ongoing AWS service outage affecting the us-east-1 region. While our environments have been largely unaffected, we have recently observed a small number of application servers impacted by this AWS issue.

Thanks to our highly available architecture, user impact has been minimal and temporary. Some users may have experienced brief errors when accessing JAGGAER applications; however, refreshing the page or starting a new browser session has typically restored full access.

Our Cloud Operations team continues to closely monitor the situation and will take any necessary actions to maintain service stability. We will provide additional updates as information becomes available from AWS or if any change in impact occurs.

Thank you for your patience and understanding.
Oct 20, 13:47 EDT

Investigating - JAGGAER US PRODUCTION Environment began experiencing performance issues around 12:37 PM EST today, October 20, 2025.
We are actively monitoring this issue and will post updates as they are released from JAGGAER.
Oct 20, 13:32 EDT

Oct 20, 2025

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

ASULearn storage outage

Resolved - This incident has been resolved.
Oct 15, 14:56 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 08:01 EDT

Identified - An issue with the storage system for ASULearn has been identified. We are working to failover and should have services restored shortly.
Oct 15, 07:27 EDT

Oct 14, 2025

No incidents reported.

Oct 13, 2025

Network Issue

Resolved - This incident has been resolved.
Oct 13, 10:34 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 13, 10:05 EDT

Investigating - ITS is investigating issues with the campus network.
Oct 13, 09:49 EDT

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

Email delivery problems

Resolved - This incident has been resolved.
Oct 8, 11:36 EDT

Update - Google appears to have updated the required DNS records for secure email functionality. Early Monday morning, AppState ITS is going to remove the temporary Cisco Secure Email configuration that was put in place to mitigate the issue. We will continue to monitor throughout the day.
Sep 7, 10:42 EDT

Monitoring - The temporary configuration change appears to have mitigated the issue. Email is delivering as expected. We will continue to monitor while Cisco and Google implement a permanent fix.
Aug 28, 08:17 EDT

Identified - Cisco believes that they have identified the root cause of the issue: a DNS mismatch between the secure email platform and Google's Gmail services.

AppState ITS is going to apply a temporary configuration change that we believe will mitigate the issue while Cisco and Google work towards a permanent resolution.
Aug 27, 15:45 EDT

Update - Troubleshooting with the vendor is ongoing. We have been made aware that inbound email from non-appstate.edu email domains is also impacted.
Aug 27, 13:34 EDT

Investigating - ITS is investigating an issue with our email security platform. Users have reported receiving errors when attempting to send emails to other @appstate.edu users. We have opened a ticket with our vendor and will provide updates as they come in.
Aug 27, 09:32 EDT